When you submit a tour inquiry or contact support, we collect the details you provide—such as your name, email, phone number (if included), preferred date, and message content. We may also store request context needed to respond accurately.

We use your information to:

• Check availability and respond to your request
• Answer questions and provide planning guidance
• Communicate confirmation details and readiness notes when available
• Support customer service follow-ups

We share only what’s needed to fulfill your request and provide support. We don’t sell personal information. If service partners are involved, we still use information only for the purpose of delivering the experience or responding to you.

You can request changes to your inquiry details by contacting support. If you no longer want updates, reach out so we can adjust your communication preferences.

We take reasonable measures to protect request information from unauthorized access. No method is completely secure, but we aim to keep your data safe.

If you have privacy questions, please reach our support team. We’ll help with clear answers.

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